American Sentinel COM220 Unit 7 Quiz Latest 2024

COM220 Interpersonal Communication Development 1

Unit 7 Pre-Assessment Quiz

Question 1

Which of the following is untrue about interpersonal conflict?

a. The quantity of conflict in a relationship is not as important as how the conflict is handled

b. Conflict is an inevitable part of close relationships

c. Conflict is always unproductive

d. Conflict can take a negative emotional toll

Question 2

Deception can be defined as the communication of information to a target with the intent of creating a false understanding on the part of the target.

True

False

Question 3

Excessive swallowing and less smiling are all associated with deception.

True

False

Question 4

This is a conflict style in which no direct communication about the conflict takes place

a.Competing

b.Compromising

c.Avoiding

d.Accommodating

e.Collaborating

Question 5

Speech errors is known as:

a. Chronemics

b. Micro Expressions

c.Vocalics

d.Hesitation

Question 6

One of the most powerful associations between nonverbal behaviors and deception is the presence of:

a. Micro Expressions

b.Adaptors

c. Facial expressions

d. Eye contact

Question 7

This is the action of falsifying information or a theory

a.Equivocation

b.Falsification

c.Concealment

d.Deceit

Question 8

Deceivers talk less.

True

False

Question 9

This is the use of ambiguous language to conceal the truth or to avoid committing oneself.

a.Deceit

b.Equivocation

c.Concealment

d.Falsification

Question 10

Which of the conflict styles may indicate that there is a low investment in the conflict and/or the relationship?

a.Accommodating

b.Compromising

c.Avoiding

d.Collaborating

e.Competing

Question 11

The _________ conflict style indicates a high concern for self and a low concern for other

a.Collaborating

b.Accommodating

c.Compromising

d.Avoiding

e.Competing

Question 12

At the ________ stage of negotiation, parties decide upon one of the proposals

a.Exploration

b.Bargaining

c.Opening

d.Settlement

Question 13

Which of the following is considered to be an element of interpersonal conflict?

a. Opposing viewpoints

b.Real or perceived incompatible goals

c. Scarce resources

d.All of the above

e.None of the above

Question 14

Emotions or cognitive state of mind can affect how we interpret deception.

True

False

Question 15

Deceivers tend to use less eye contact when lying.

True

False

Question 16

___________ is a way of dealing with conflict in which one person indirectly communicates their negative thoughts or feelings through nonverbal behaviors

a.Passive-aggression

b.Harassment

c.Accommodation

d. Condescension

Question 17

When you try to avoid discussing sensitive emotional information, this is an example of:

a.Self-oriented

b.Altruistic

c.Self-focused

d.Other-focused

Question 18

________ is a building of frustration or anger that occurs over time, eventually resulting in a conflict interaction.

a.Serial arguing

b.Rejection

c. Cumulative annoyance

d.Demands

Question 19

The ________ and ________ conflict management styles correspond to the “other-face” orientation of facework.

a. Competing, accommodating

b. Avoiding, collaborating

c. Avoiding, competing

d. Competing, collaborating

Question 20

________ refers to the communicative strategies we employ to project, maintain, or repair our face or maintain, repair, or challenge another’s face

a.Face saving

b. Face negotiation theory

c.Facework

d.Face loss

Question 21

People from _________ cultures are more likely to have higher levels of interdependent self- construal

a.Collectivistic

b.Monochronic

c.Polychronic

d. Individualistic

Question 22

Roberto and Marcia plan to meet at a movie theater and watch a film together. Once at the theater, they end up wanting to see two different movies. Roberto ends up saying, “Let’s just watch the one you want,” so they don’t miss the beginning of the film. Which conflict style is Roberto employing?

a.Avoiding

b.Competing

c.Compromising

d.Collaborating

e.Accommodating

Question 23

In which of the following circumstances would the accommodating style be an appropriate response to a conflict?

a. When we have a lot to lose by not getting our way

b. When we feel we are wrong

c. When there is little chance that our own goals can be achieved

d. When advocating for our own needs could negatively affect the relationship

Question 24

Lying also has emotional consequences for the person being lied to, including

a. Anger, sadness, and jealousy

b. Anger, envy and contempt.

c. Anger, resentment, and envy

d. Anger, sadness, and contempt.

Question 25

A disadvantage of the ________ conflict management style is that it is often more time consuming than the other styles of conflict.

a.Collaborating

b.Accommodating

c.Competing

d.Compromising

e.Avoiding