American Sentinel COM220 Unit 4 Quiz Latest 2024

COM220 Interpersonal Communication Development 1

Unit 4 Pre-Assessment Quiz

Question 1

Pitch of the voice conveys meaning such as greetings have rising emphasis and farewells have falling emphasis.

True

False

Question 2

Kinesics refers to the study of touching behaviors related to arousal or anxiety.

True

False

Question 3

The study of eye behavior specifically eye contact is called __________.

a.Oculesics

b.Postures

c.Illustrators

d.Emblems

Question 4

The study of communication via touch is called __________.

a.Haptics

b.Immediacy

c.Warmth

d.Oculesics

Question 5

Justin cusses while playing a video game against Eli. Justin is managing the stress and releasing his emotion of losing to Eli. This form of swearing is called __________.

a. Observation swearing

b. Annoyance swearing

c. Social swearing

d. Accountability swearing

Question 6

Martie has her arms crossed tightly over her chest and speaks quickly through gritted teeth “I am not mad. I am fine.” We tend to believe the nonverbal communication more readily that Martie is mad due to her crossed arms and gritted teeth rather than the verbal communication when she states that she is not mad.

True

False

Question 7

When Kristy and Scott got married, they exchanged wedding rings that they wear daily. This is an example of how nonverbal communication uses ____________ or signals a connection between two people.

a. Deceptive gestures

b. Facial expressions

c. Tie signs

d.Immediacy behaviors

Question 8

Verbal expressions can help us communicate our observations, though, feelings and needs.

True

False

Question 9

Using language that only expresses two values, that are opposite from the other, and also exaggerates differences and overgeneralizes is called _____________ language.

a.Evocative

b.Partial

c.Contaminated

d.Polarizing

Question 10

________ can lead people to become defensive and feel attacked, which could be divisive and result in feelings of interpersonal separation.

a.Right-language

b.I-language

c.You-language

d.Wrong-language

Question 11

Passive –aggressive behavior that is usually disguised as humor is which type of unsupportive message?

a. Dragging Up the Past

b.Sarcasm

c. Judgmental “You” Messages

d. Global label

Question 12

Picking the lint of hair from a friend’s shirt is an act of adjusting or growing another which is called __________.

a.Kinesics

b.Other adaptors

c.Adaptors

d.Emblems

Question 13

_______ messages include all of the relevant types of expressions needed to most effectively communicate in any given situation.

a.Whole

b.Contaminated

c.De-contaminated

d.Partial

Question 14

feet from our body.

a.Intimate

b.Social

c.Personal

d.Public

Question 15

While listening, we tend to make more sustained eye contact with the speaker.

True

False

Question 16

Screaming “Ohhh, a snake!” when hiking at Fox Run expresses fear through fast rate of speech, high volume and high pitch. This is called ____________.

a. Ambiguous language

b.Paralanguage

c. Credible language

d. Mixed message

Question 17

Verbal fillers are sounds that fill gaps in our speech as we are thinking what to say next such as “uh”, “like” and “ah”.

True

False

Question 18

The following are functions of nonverbal communication except the following?

a. Nonverbal communication affects relationships

b. Nonverbal communication regulates conversational flow

c. Nonverbal communication improves perception

d. Nonverbal communication conveys meaning

Question 19

Behaviors that play a central role in bringing people together such as smiling, making eye contact and engaging in warm initial greeting have been identified as the most important function in nonverbal communication are called _______.

a. Conversation disclosures

b.Artifacts

c. Direct interactions

d. Immediacy behaviors

Question 20

Scott was talking with Chris about his weekend snowboarding. Scott shared how the snow looked powder, how the crisp air smelled and how it felt like flying as he boarded down the mountain. Scott used _________ language to capture Chris’s attention by conveying the emotions and actions.

a. Partial

b.Evocative

c.Polarizing

d.Contaminated

Question 21

Bringing up negative past experiences as a tactic not to discuss a current situation is which type of unsupportive message?

a. Dragging Up the Past

b.Sarcasm

c. Global label

d. Judgmental “You” Messages

Question 22

A frequent source of miscommunication is ________ or the misperception of an inference (conclusion based on thoughts or speculation) as an observation (agreed upon fact).

a. Inference-observation confusion

b.Observation-influx confusion

c. Fact-judgement confusion

d. Judgement-fact confusion

Question 23

Cultural time in which people do not view time as a linear progression but instead keep flexible schedules and engage in activities at once is called _________.

a.Retro

b.Monochronic

c.Territoriality

d.Polychronic

Question 24

The ladder of abstraction is a model used to illustrate how language can range from concrete (large livestock) to abstract (Bessie the brown milk cow).

True

False

Question 25

Coleman recognized that he had to wrap up the meeting so he gestured to his colleagues by pointing his index finger to his watch to indicate they needed to look at the time and wrap up the meeting. This gesture is an agreed-upon meaning which is called an __________.

a.Example

b.Emblem

c.Indicator

d.Expression