American Sentinel COM220 Activity 4 Latest 2024

COM220 Interpersonal Communication Development 1

Activity 4

Verbal and Nonverbal Communication Skills

Introduction

Unit four examines how the productivity and limitlessness of language is a powerful part of how we express observations and our identities. We will describe the ways humans use language to build relationships, navigate situations, share humor, and build a shared reality. This unit also illustrates the ever present and impactful nature of nonverbal communication. By labeling and recognizing nonverbal cues, we’ll examine ways to strengthen our own communication competence. Improving verbal and nonverbal skills is key to successfully managing tough situations where we must deliver bad news, offer comfort, and manage conflict.

Learning Outcomes

After completing this unit, you will be able to:

? Understand the power of language in expressing our identities through labels used by and on us

? Recognize the difference between connotative and denotative meanings of words

? Describe the functions of nonverbal communication

?  Identify the different types of nonverbal communication

? Understand nonverbal communication in relational and professional contexts

?  Demonstrate how to manage verbal and nonverbal skills in various healthcare scenarios

Reading & Resources

This unit connects specifically to Chapter Seven: Language and Chapter Eight: Nonverbal Communication. Read the following carefully:

Chapter 7 in the online text (Required)

Chapter 8 in the online text (Required)

Pre-Assessment on Unit Two: Self and Perception (Required)

Learning Activities (Optional)

? Take notes on the Chapter Study Guide PowerPoints for Chapters 7 and 8

? Watch the 17 min Ted Talk “What Makes a Word ‘Real’?”

Assignment (Required)

Nonverbal/Verbal Response Activity Sheet:

Develop a chart using the table below to discuss best practices for verbal and nonverbal communication in each scenario. After reading the scenarios, select, demonstrate, and adapt appropriate forms of verbal and nonverbal skills that support and enhance the meaning of messages within and across a variety of communication contexts.  Then, complete the table by considering and responding to the following questions for each scenario:

?  What are the best ways to manage your verbal and nonverbal skills in each scenario?

? What are your industry standards?

?  What does the textbook recommend you do?

Remember to cite your research from the textbook and sources for industry standards using APA 7th edition citation style.