Capella BUS4123 2021 January Unit 2 Discussion (dq1+dq2) Latest

BUS4123 Quality Assurance and Risk Management

Unit 2 Discussion  

DQ1 National Organizations: Measuring Quality

Based on the national quality management organization you were assigned in Unit 1, consider the types of measures that your organization is involved in on the national and local health care scene.

In a 250- to 300-word response, discuss one specific measure or quality assurance activity that your assigned national organization works on. Do you see evidence of these efforts in your own organization or in your community?

Response Guidelines

Respond to two learners who have been assigned a different organization. Comment on the specific measure or quality activity your peer chose. Do you see evidence of these measures or qualities in your organization or community? How are you indirectly or directly affected by these measures as a member of your organization or community?

DQ2 Using Data to Improve Organizational Processes

Chapters 3 and 4 of Measuring Health Care Quality focus on data collection methods and ways to use this data for organizational process improvement. Both chapters provide several case studies to demonstrate this process. Consider the quality process called PDCA (Plan Do Check Act) cycle. From your own work experience or work within an health care organization, consider other situations where data may be collected and used to improve an organizational process.

In a 250–300 word substantive post:

Provide your own unique case study of a process that could be improved within your own organization.

Discuss what types of data would need to be collected and how that data would be used to seek improvements.

Provide your post following the Plan Do Check Act (PDCA) method.

If you are not employed, feel free to search the Capella databases for real cases that have used the PDCA method to improve a specific process, and use those to complete the bulleted list of instructions above.

Response Guidelines

Assume the role of quality management director. Respond to two other learners with feedback that might improve the project suggested or ask a thoughtful question of a piece that may require more investigation. What would you suggest for improving the PDCA method your peer provided? Be specific. As the quality management lead, are there any potential gaps? Are all areas answered sufficiently?