Trident BUS503 Module 4 Case & SLP Latest 2021 April

BUS503 Organizational Change and Transformation

Module 4 Case

THE “CYCLE OF CHANGE” MODEL

Case Assignment

For the Module 4 Case Assignment, you will use the Cycle of Change Model from Chapter 2 of Campbell (2014) to evaluate the organizational transformation process of a well-known company: Caterpillar, Incorporated.

Read the following from Bouchard (2014) The Caterpillar Way: Lessons in Leadership, Growth, and Shareholder Value, and the case study from Neilson and Pasternack (2005) about Caterpillar’s organizational transformation, titled The Cat that Came Back. As you read through these two sources, be sure that you carefully consider how the various steps in the Cycle of Change Model were employed by Caterpillar as it undertook its massive, yet immensely successful organizational transformation. Essentially, Caterpillar “wrote the book” on how significant organizational change should be successfully accomplished.

Campbell, H. (2014). Managing organizational change: A practical toolkit for leaders. [Books24x7 version]. Available in the Trident Online Library.

Bouchard, C. T., & Koch, J. V. (2014). The Caterpillar way: Lessons in leadership, growth, and shareholder value. [Books24x7 version]. Available in the Trident Online Library.

Neilson, G. L., & Pasternack, B. A. (2005). The cat that came back. Strategy+Business. Retrieved from https://www.strategy-business.com/article/05304?gko=56862

After reading the two Caterpillar sources, write a 5- to 6-page paper using 3 scholarly sources, and respond to the following:

Apply the Cycle of Change Model to the Caterpillar case study. That is,

Direct the change: Minimally, describe the process by which Caterpillar determined the nature and scope of the change needed. Did the organization explicitly state what the expected outcome(s) of the transformation would be? How well was the change articulated?

Drive the change: How was the company’s new vision made known? What was the process for “driving” and energizing people involved with and responsible for the organizational transformation?

Deliver the change: Describe the process by which Caterpillar delivered the change (e.g., project management).

Prepare for the change: Discuss Caterpillar’s change management process; how were the company’s people and culture prepared for such a massive transformation?

How was the change propagated throughout the organization?

What benefits/value did Caterpillar realize from the organizational transformation process? Were the outcomes consistent with the benefits that were contemplated at the outset of the planning process?

With the understanding that Caterpillar’s transformation was tremendously successful, provide your impressions concerning the extent to which Caterpillar adhered to the Cycle of Change Model.

Related to Item No. 2, what did Caterpillar do particularly well in terms of following the Cycle of Change Model sequence?

Conclude your paper by providing recommendations on what Caterpillar might have done differently to improve the organizational transformation.

The following source may also be helpful to you in the completion of the Case Assignment, as it provides very current background on Caterpillar: Ibis World. Available in Additional Library Resources in the Trident Online Library.

Assignment Expectations

Your task for this assignment is to “map” the events you’ve read in the case study to the various steps in the Cycle of Change Model. Bear in mind that Caterpillar did not utilize the Cycle of Change Model as the “script” by which the company undertook the various steps of its organizational transformation. Therefore, you may not find that Caterpillar followed the Cycle of Change Model precisely, and in certain instances, you will likely be required to interpret how Caterpillar fulfilled some step(s) in the Cycle of Change Model sequence.

Your paper must be at least 5 pages (Excluding Title and References Pages) in length.

Be sure that you incorporate (3 scholarly) sources found on the Background page into your written analysis.

Be sure that you properly cite all sources used in your paper (APA Style) in-text and in your end referencing.

Upload your Module 4 Case to the Dropbox before or on the assignment due date.

BUS503 Organizational Change and Transformation

Module 4 SLP

THE “CYCLE OF CHANGE” MODEL

For the final SLP in this course, you will be given a fair degree of latitude to explore some aspects of Organizational Change and Transformation. The SLP for this module requires that you visit the library and choose a chapter from a textbook, or an article from a journal, trade magazine, or newspaper that is of interest to you and is related to some aspect of organizational change and transformation.

You will then choose some portion of the chapter or article, briefly summarize the contents, and then apply the contents to some aspect of your personal life and/or workplace. (Remember that organizational change theory extends beyond organizations and applies to personal changes as well as workplace changes.)

Be creative! Use your imagination and critical thinking skills to consider how change theory applies either to a personal or workplace experience you have had. Importantly, you have the flexibility to choose your topic and its application, so long as you can demonstrate that you are able to effectively apply the theory/concepts you have read.

Visit the library and perform a search of the available sources using one or more of the following keywords:

Organizational Change

Organizational Transformation, and/or

Change Management.

After choosing and reading some aspect of a book chapter or article that is of particular interest to you, respond to the following in a well-written 3- to 4-page paper (excluding Title and References pages) using a minimum of 2 scholarly sources:

Summarize what you have read from the article or chapter you have selected. Be sure to cite specific concepts that are applicable to the personal or work experience you have selected for this module (one page).

What did the author say that was particularly relevant and/or of particular significance to the past personal and/or work experience you have selected? Why did you select this particular chapter or article? How have the organizational change and transformation concepts you have selected informed your personal or work experience? What new understanding or insights do you have after applying these concepts to your personal or work circumstances?

SLP Assignment Expectations

Your SLP should be 3–4 pages in length (not including Cover and Reference pages).

Be sure to cite 2 scholarly sources from your search and the required and optional readings list.

Upload your paper to the SLP 4 Dropbox before the assignment due date.