Professional Planning Health Information Administrator

Rasmussen University Professional Planning Health Information Administrator Worksheet

SCENARIO

You are a Registered Health Information Administrator (RHIA) and have been hired as the new Health Information Management (HIM) Manager at a small hospital. Your department consists of 7 Coders, 1 Lead Coder, 3 Release of Information staff member, 1 Document Imaging staff member (scans and indexes any external paper records received into the EHR), 1 Identity Management staff member (merges/corrects patient records in the EHR), and 1 HIM Supervisor. All of the staff report to the HIM Supervisor, and the HIM Supervisor reports to you.

The Lead Coder's responsibilities include answering coding questions from the other coders, keeping the coding training documents up to date, and doing coding herself. The supervisor handles timesheets and PTO requests for all employees, maintains training documentation for the other positions, runs daily huddles, and handles patient complaints. The manager runs the weekly department meetings, is responsible for the budget, and represents the department in organizational committees.

The hospital is paperless with an Electronic Health Record. Your supervisor is also an RHIT, and your coders are all Certified Professional Coders (CPC). None of the staff are cross-trained – there is no backup for the Document Imaging or Identity Management staff if they go on vacation. When the previous manager retired, the management position was left unfilled. The supervisor was not given the position of interim manager, as she had not been familiarized with any of the management duties by the previous manager. There has never been any formal staff development or continuing education implemented in the department. You believe it is important to have a formal Staff Development/Continuing Education program for your department. Therefore, you will put together a staff professional development plan for the first year.

INSTRUCTIONS

Part 1: Create a professional development plan for the first year for the staff in your department by creating a list of educational offerings you will have during the year. For each educational offering, include the following:

• A title of the educational offering and the date(s) on which it will occur
• The topic (including a description)
• The delivery method
• Whether it is Continuing Education or Staff Development
• Who should attend
• Who will present/facilitate
• Where the information will come from
• Any other necessary information

Your professional development plan can be created in a Word or Excel file and should be organized in a logical and professional manner.

Part 2: Prepare a report that outlines three strategies that you will employ in your first year to begin succession planning for your own job as HIM Manager, and one strategy to begin succession planning for the HIM Supervisor. Provide a one-paragraph summary of each strategy.

This should be submitted as a Word document. Cite any resources you use.

Submission Instructions:

Submit one zipped (compressed) file that contains your professional development plan from Part 1 and the succession planning report from Part 2. For assistance with creating a zipped (compressed) file, please visit the Rasmussen FAQ on How to Zip files: https://rasmussen.libanswers.com/faq/32413.