Post BUS311
Unit 1 Discussion Latest 2017 July
Unit
1 DB: Effective Communication
Identify a video clip that you
believe represents an example of effective communication across a broad
spectrum of mediums including face to face, electronic, phone or written. It
can be in any context, business or otherwise, but make sure it is appropriate
to discuss in class. Post a link to the video along with a written summary of
why you think this example shows effective communication.
Post BUS311
Unit 2 Discussion 1 & 2 Latest 2017 July
Unit
2.1 DB: Critique Presentation Skills
Find
a presentation that interests you on www.ted.com/talks. Evaluate the speaker’s
effectiveness and delivery with the techniques that you have learned in this
Unit. Focusing on technique and not content, what are the strengths and
weaknesses of the presentation? Be sure to include a link to the video you are
evaluating. Then for your replies, choose two classmates' videos and expand on
their analysis of the presenter’s strengths and weaknesses.
Unit
2.2 DB: The Hook
The
hook is so critical in your presentation - we will practice this skill in this
week’s assignments. This discussion is based on your Unit 2 Assignment.
Watch
the video titled 6 Public Speaking Tips To Hook Any Audience in Reading and
Resources above for an example of a strong hook.
Create
a video that displays the hook you created for the Unit 2 Assignment and submit
a link to your video in this discussion.
Then,
we will evaluate the hooks. Provide a strength and an opportunity for
improvement for two classmates’ hooks.
Post BUS311
Unit 3 Discussion 1 & 2 Latest 2017 July
Unit 3.1 DB: Assessing Audience
Needs and Choosing the Correct Medium
Choose one of the scenarios below.
A dealer that Post Corp. sells to
has missed three payments and you will send a final-notice of payment
indicating that you will begin legal collection procedures in two weeks if
payment is not received in full.
Your company decides to run an
advertisement during the Olympics for a new protein bar.
The new CEO plans to condense the
hierarchy within the business.
You have to ask your parents to
transfer money into your account while you are away at school.
The cover letter sent along with
your resume.
Then for this discussion board,
respond to each of the following questions based on the question’s relation to
the scenario.
Who is the targeted audience?
What will their expected reactions
be?
What information do they need to
know?
What is the best medium for
delivering the message? Explain your choice.
In your responses evaluate your
classmates' target audience - is it too broad or narrow? What other mediums may
be effective for delivering the message?
Unit 3.2 DB: “Bad” Business
Communication
Find or write an example of a poorly
written business communication and revise it. Focus on improving it for
clarity, word choice, sentence structure, paragraph structure, audience need,
and clarity and conciseness. Post both the original and revised communications
to this Discussion Board for the class to view.
In your responses provide
constructive feedback for the changes your peers made and how effective they
are in communicating their new message.
Post BUS311
Unit 4 Discussion 1 & 2 Latest 2017 July
Unit 4.1 DB: Request for Letter of Recommendation
As
the Chief Operating Officer for Post Corporation, you receive many requests
from current and former employees for letters of recommendation. Yesterday, you
received an e-mail request to write a letter of recommendation from an employee
who worked for you six years ago. You recall that the former employee did
commendable work, but you do not remember any specific information. Should you
write the letter of recommendation? Why or why not?
Unit
4.2 DB: Is Social Media Sabotaging Real Communication?
After
reading the article, “Is Social Media Sabotaging Real Communication?” by Susan
Tardanico in the above Readings & Resources, debate the title of the
article. Support your stance with research by providing at least one APA
reference.
Post
BUS311 Unit 5 Discussion 1 & 2 Latest 2017 July
dq 1
A former employee of Post Corp. - who quit
last year just before you were about to fire him for repeatedly failing to meet
performance targets - just emailed you from his new job, requesting a
recommendation. Apparently, his new job is not going as well as he had hoped
and he regrets leaving his position at Post Corporation. If you do not have any
current openings, he would be grateful for a letter of recommendation.
Write an e-mail message to your former employee
explaining why you will not be writing them a recommendation. Make up any
details needed. In your response to your classmate’s post, critique their style
and tone, pointing out strengths and giving any constructive feedback about
their message.
dq 2
Choose one of the following prompts. Write two brief messages
for the chosen prompt. First write your message using the direct approach. Then
revise your message to demonstrate the indirect approach.
1. A
message to a customer informing him that his order is on back-order and will
arrive three weeks late. It’s December 15 and he was expecting the package to
arrive by Christmas.
2. A
message to your boss notifying him that you have to extend your paid time off
because you missed your flight and cannot attend an important business meeting
on Monday morning.
3. A
message to your team of 10 employees notifying them that there will be no
year-end bonuses because you did not meet your department goals.
4. A
message to all employees informing them that to avoid layoffs each employee
will need to forfeit one week’s paid vacation.
Post
BUS311 Unit 6 Discussion Latest 2017 July
As the Vice President of Operations at Post
Corporation, you have a weekly virtual meeting with your staff of 20 employees
using WebEx. Recently, you notice that some employees lack the expected
etiquette within group meetings and often interrupt, argue amongst one another,
and shoot down each other’s ideas. You are debating whether you should go with
the flow of the way meetings currently operate, or try to modify the behaviors
of the team.
- Discuss
the pros and cons of both approaches and decide which you think would be
the best way to run the meetings in the future. Conduct some research on
meeting etiquette and cite at least one article related to the topic in
your post. Make up any details you need in your scenario.
- In
your response to two classmates, point out strengths and weaknesses of
their approach.
Post
BUS311 Unit 7 Discussion Latest 2017 July
LinkedIn is a valuable networking
technological tool in business. For this discussion, you will create or update
a LinkedIn account to assist in building your professional network and
credibility.
- Review
the resources provided in the Readings and Resources on LinkedIn. Then go
through the steps to create a LinkedIn profile or, if you already have a
profile created, update your profile according to the tips and
recommendations presented.
- For
new profiles, share what information you chose to highlight about yourself
and how this information makes your profile more appealing. For existing
profiles, share any changes you have made and how those changes make your
profile more appealing.
- Be
sure to provide a link to your profile in your post.
- Evaluate
at least two of your classmates LinkedIn profiles and provide feedback on
what works and how they may improve it.
Also, review this Personal Branding Top Ten
Checklist. It's a tool to help you think more about your own personal brand and
how to shape it.
Post
BUS311 Unit 8 Discussion 1 & 2 Latest 2017 July
As a manager of Post Corp., you oversee a
diverse staff. Read the scenarios below and chooseone to discuss in this discussion board.
- You
notice that several employees from the former Soviet Union speak Russian
together in the workplace. They sit together on break and at lunch and do
not attempt to include their co-workers. Sometimes, they ask each other
for work-related advice. Does it make you uncomfortable? Should you try to
make them change their behavior? Why or why not? How?
- At
the annual Post Corp. holiday lunch, a non-Christian employee does not
want to participate in the festive daytime event, but goes reluctantly.
Everybody is there and having fun. She tries to stay in the background,
but is brought over to a very merry Santa who insists on giving her a
present. She leaves immediately. As her manager, how do you address the
situation? Explain.
In your response to classmates, discuss the
employee versus the manager view of the situation. How would you respond to
these challenges? What might be the repercussions? If you use outside sources
to help you respond, provide references.
Post
BUS311 Unit 1 Assignment Latest 2017 July
Review the "Writing Effective
Emails" article under Reading and Resources, and read the scenarios below.
Then, chooseone of
the following options to complete and submit to the submission link above
- Option 1:
- As
the Director of Sales and Customer Service at Post Corporation, potential
customers frequently visit your production facility before making
purchase decisions. Your sales team has extensive decorum/etiquette
training on how to do business with high profile customers/clients.
However, the rest of the workforce has not received training in these
areas, and you are concerned that an employee may unintentionally do or
say something that offends your clients. In an e-mail to your supervisor,
state why all employees in should receive etiquette training.
- Option 2:
- As
the Coordinator of Customer and Investor Relations at Post Corporation,
you have many friends in all departments of the organization. The CEO
relies on your feedback concerning employee morale, and other issues that
many impact staff motivation. He recently asked you to start reporting
any conduct that may violate company policies. These behaviors include
dress code violations to taking bribes from clients. In an e-mail to your
supervisor, point out two specific issues you would like to discuss with
him regarding his request.
Post
BUS311 Unit 2 Assignment Latest 2017 July
- Option 1:
- You
are the Director of your local or state Chamber of Commerce. Your goal is
to develop a presentation highlighting attractions that would draw
visitors to your town or state. Develop a PowerPoint focusing on five
attractions. In addition to developing strong slides, use the notes
feature in PowerPoint to incorporate additional information to expand on
your “talking points.”
- Develop
an introduction with hook, relevant content, and a conclusion. Cite your
sources and provide APA references on the last slide.
- Option 2:
·
- Many
organizations have unique and rich histories, including Post University!
Your goal is to research the story of any company that has been in
business for at least 10 years and prepare a presentation on its history.
In addition to developing strong slides, use the notes feature in
PowerPoint to incorporate additional information to expand on your
“talking points.”
- Develop
an introduction with hook, relevant content, and a conclusion. Cite your
sources and provide APA references on the last slide.
The requirements for the PowerPoint
presentations are as follows:
- Maximum
of 6-10 slides.
- Provide
a title on each slide.
- Use
bullet format to highlight speaking points (avoid wordiness).
- Include
at least three images.
- Cite
all sources and provide APA references on the last slide.
- Refer
to the grading rubric for specific grading criteria.
Post
BUS311 Unit 3 Assignment Latest 2017 July
- The
first step is to do some research and use the information in the readings
and resources section to develop your Top 5 Business Writing Tips.
- Next,
review the rubrics for the assignment and decide if you would like to
create a blog or YouTube video to present these tips.
- If
you choose the blog, you can use a site like wordpress.com, which
provides a step-by-step process to creating your blog. You will be graded
on content and format and must include your references in APA format.
- If
you choose the video option, you will be presenting your tips and your
grade will be based on delivery and content. You will also need to
include your references in APA format on a separate word document.
Post
BUS311 Unit 4 Assignment Latest 2017 July
For this assignment you will compose two
different messages - the first as a customer, and the second as a customer
service representative.
- Choose
a recent purchase or customer experience you have had that did not meet
your expectations. Write an email to the company expressing your
dissatisfaction and concerns.
- Then,
place yourself as the customer service representative receiving your
email, and respond appropriately.
- Your
email messages should be brief and to the point while using the proper
tone appropriate for the scenario.
Post
BUS311 Unit 5 Assignment Latest 2017 July
- Option 1
- You
are a member of the Finance department for Post Corporation, as well as a
trusted colleague of the CEO. Upon analysis of the financial statements,
you have determined that the amount of debt the company has is too much
to come back from using normal business procedures given the declining
performance in recent years, due to alternative purchasing methods by
consumers. Your task is to write a persuasive memo to the CEO explaining
why you feel that the best action to take going forward is to close down
the stores. Focus on the tone of the memo. You can use outside resources
to help prove your point - be sure to cite any outside sources in APA
format.
- Option 2
- You
are the CEO of Post Corporation and you have just received the report
from the Finance department regarding the inability of the company to pay
off its debt. Reluctantly, the only option is to liquidate all of the
inventory in order to salvage as much money as possible before the
closing the stores. Your task is to compose a memo directed to the
organization’s stakeholders, which includes employees, the Board of
Directors, senior management, customers and/or suppliers. In the memo,
focusing on tone, explain the rationale for the decision to close the
stores.
Post
BUS311 Unit 6 Assignment Latest 2017 July
Based on what you have learned throughout this
unit, evaluate and describe your current level of listening and non-verbal
skills. Research ways to improve listening and non-verbal skills in a business
setting and determine your personal goals of improvement in these skills.
Present your findings in a PowerPoint presentation.
The requirements for the PowerPoint
presentations are as follows:
- Maximum
of 8-10 slides.
- Provide
a title on each slide.
- Use
bullet format to highlight speaking points (avoid wordiness).
- Include
at least three images.
- Cite
all sources and provide APA references on the last slide.
- Refer
to the grading rubric for specific grading criteria.
Post
BUS311 Unit 7 Assignment Latest 2017 July
As Director of your department, keeping up
with technology is essential in your job and your department could really
benefit from a new tool to make communication more effective. However this is
something that you had not anticipated the need or planned for in your budget.
- Research
some new technologies and choose one that you would like to implement in
your department to improve communication. Write a memo to your supervisor
requesting the technology. Cite your source(s) and make up any details you
need. Focus on quality of writing as opposed to length and use the rubric
as a guide.
Post
BUS311 Unit 8 Assignment Latest 2017 July
The purpose of this assignment is to improve
your cultural awareness related to doing business in another country or with another
culture. Your task is to create a blog or webpage providing advice on doing
business in a foreign country. Start by choosing a foreign country and research
how their business is conducted. Then in your blog, share your findings and
provide advice on conducting business properly to prepare colleagues and
business travelers who will be visiting this country. Discuss at least three of
the following categories of business etiquette in your blog or webpage:
- Greetings
- Communication
Style
- Formality
- Roles
and status
- Attitudes
towards work and success
- Concept
of time
- Personal
space and/or eye contact
- Other
significant points about doing business in the country
Be sure to provide appropriate references were
needed and cover at least three areas of doing business in the country. Submit
the Word document version and the link to your completed blog page to the above
submission link
