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Back

Sara Craft

2972 Science center Drive Boise | Tel 208-573-5956 | saracraft@cashier.com

Smiling, easy going and enthusiastic cashier

Profile

Self motivated and helpful cashier with over 9 years of experience in providing excellent customer service, maintaining inventory and handling daily accounts. Proactively using my knowledge and expertise to effectively fill the cashier role in your store.

Known for my for strong work ethics and ability to process many ongoing task while always maintaining a calm presence and ability to prioritize well under pressure.

Very dependable and trustworthy with multiple employee of the month awards.

Core Competencies

Selling skills

Achieved measurable results converting shoppers into loyal customers by introducing a new reward system. Sales went up 33% in three months

Communication

Excellent communication skills both in regards to customers and to the employees. Also to communicate effectively both written and orally.

Business awareness

Able to acquire a thorough knowledge of products fast and efficient. Easily obtains a deep understanding of how the company works and operates.

Interpersonal skills

Always showing friendliness and a customer first attitude. Got voted Employee of The Month for two months in a row.

Customer service

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

Employment History

Cashier

Sep 2013 - currently employed

Kmart - Boise, Idaho

  • Operate POS cash register, handling 110 transactions on average daily
  • Implemented and developed a new customer service strategy, which increased customer satisfaction with 13% in 8 months
  • Open and close the registers and count money in cash drawers to ensure the amount is correct
  • Monitoring cash limits and ensuring unbiased quality customer service at all times
  • Oversaw and assisted training of three additional cashiers to manage extended store hours

Cashier

Sep 2010 - Jun 2013

7-Eleven - Boise, Idaho

  • Responsible for the sale and rewards of lottery tickets and other similar products
  • Maintain thorough knowledge of store merchandise, and responsible for selling in store credit cards and SIM cards
  • Responsible for solving customer complaints and providing information regarding products
  • Assist with product display and pricing to increase visibility and sales of particular products during a campaign period
  • Calculate total payments received and refunds issued during a time period, and reconcile this with total sales

Education

BSc in economics

Aug 2007 - Aug 2009

Boise State University - Boise, Idaho

  • Graduated with High Honors in mathematics

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